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Fran

Operations & Support

Fran makes sure everything runs smoothly behind the scenes — from managing orders and logistics to keeping our product listings accurate and up to date. She’s also often the friendly voice you’ll hear if you get in touch with us for support.

Fran Keeps Don Laurence Running Smoothly

Fran plays a vital role in ensuring your experience with Don Laurence Jewellery is seamless from start to finish. She oversees order fulfilment and logistics, carefully packing and shipping each item so it arrives safely and on time.

In addition, Fran manages product details across the site, making sure every listing is clear and accurate. And when you have a question about a piece, need help with an order, or want personal support, Fran is right there to assist with care and attention.

Her eye for detail and dedication to customer service help make Don Laurence not just a store, but a truly personal shopping experience.

Fran Fancies Anything Gold, Particularly Pieces Set With Gemstones

Items Loved By Fran

All New Items

Contact Our Team For One-on-One Support

Whether it’s about a ring, resizing, or a special piece, our close-knit team (Sam and Fran) are always here to help.

Have a question?
Click here to email us.

We Got Bored of Bland

Don Laurence began with Sam, someone tired of seeing Jewellery that felt mass-produced, overpriced, and empty. He set out to create something better — a place where every piece is one-of-a-kind, carefully sourced. and full of story.

Our Story